Print File Services
Automated File Check (Free):
When you upload your files, an application checks your files for document size, color mode, and resolution. Non-CMYK color modes will automatically be converted to CMYK, which may lead to slight color deviations.
Error detection, however, is not guaranteed. If you choose this option, we do not take any responsibility for misprints due to incorrect files.
We kindly ask you to thoroughly review your files before submission if you choose this file check option, as your file is forwarded to production after upload confirmation.
Should your file contain problematic errors that will noticeably reduce the quality of the printed product (e.g., screen resolution), you may receive an approval request from us. Please confirm in these cases that you want us to "print as is", or contact our support team to add another file upload and manual file review to your order (see in the following).
Manual File Review ($9.90):
If you choose this option, one of our experts will review your file and inform you about any errors or risks. Minor issues that can be corrected within a reasonable timeframe will be fixed immediately. If everything is correct or only a small adjustment is needed, we will release your file for production right away.
In case we make visible changes to your print file, you will receive an Online Proof, giving you the opportunity to review the updated file and approve any changes we have made.
If your file contains significant issues that prevent us from printing, we will inform you and ask you to upload new, corrected files.
You may decline the Online Proof of your adjusted print files once and reupload new files, which our graphics department will review again. However, any additional Online Proof or file upload requires the purchase of another Manual File Review ($9.90).
Please note: Your turnaround time begins only after your print-ready files have been submitted and approved.
Please note that the Manual File Review does not include:
- correction of spelling or grammar errors
- revision or editing of your content or artwork
- verification of correct overprint settings
- conceptual evaluation of Spot UV usage
Spot UV:
We can only check the correct technical implementation of Spot UV, not the creative concept. Please read our Spot UV instructions or contact customer support to ensure it has been applied correctly.
Layout Service (starting at $39.90):
We can create print-ready files for you, following your basic instructions. Any artwork you deliver must be of printable quality. You will be able to review your file and request improvements twice.
This service can also be used for correction services that exceed the time allocation of the Manual File Review option.
Not sure if this covers your needs? You are always welcome to contact us per Live-Chat or e-mail.
Note: Layout Service is available as an option for the products it is most suited for (like bookmarks, business cards, notepads), but you can also order Layout Service separately.
File Correction Service (starting at $39.90):
This service is offered when ordering catalogs/magazines and is used for correction services that exceed the time allocation of the Manual File Review option. This could apply to the creation of bleed for your magazine, separation of files submitted as facing pages or separation/correct sorting of imposed pages. The price for our File Correction Service correlates to the page count of your magazine, to enable our design team to treat each catalog catalog page with sufficient time for a professional result.
Please be advised that this service does not include the creation of your magazine design; it is purely a correction service for incorrect print files.
Feel invited to contact us if you have further questions!
