How will you ship my order?

We ship via UPS only. You can choose between UPS Ground, UPS Three Day Select, UPS 2nd Day Air, and UPS Next Day Air.

How long will shipping take?

• UPS Ground: Day-definite delivery typically in one to five days.
• UPS Three Day Select: Delivery by the end of the third business day.
• UPS 2nd Day Air: Delivery by the end of the second business day.
• UPS Next Day Air: Delivery by end of next day.

Where do you ship to?

We ship to Canada and the United States. Note: We do not ship to P. O. Boxes.

Where do you ship from?

Shipments to Canada are shipped from Montreal. Shipments to the US are shipped from California or Kentucky, depending on the parcel’s destination.

How much is shipping?

To find out your shipping charge, please add your product(s) to the cart and use the “Estimate Shipping and Tax” panel on the cart page. Enter your state and your zip code, and click “Get a Quote”.

(Note: This estimate might deviate slightly from the actual price because it is based on your postal code only and not on your street. If you want to know the exact, binding shipping price you have to proceed to checkout.)

How do you compute shipping charges?

Our system retrieves shipping charges directly from UPS. The rates that UPS transmits to us are based on weight, number of boxes, and destination.

One box has a maximum weight of 150 lb and shipping will be calculated accordingly. In reality, however, boxes will often be packed to hold less to ensure stability of the packing material and for ease of use.

Can I pick up my order?

Unfortunately not. All parcels are sent from the printing facility directly to the customers.

What if I’m not at home to receive the parcel?

According to UPS, UPS will make three delivery attempts on three consecutive business days. After that, they will hold the parcel for five business days for you to pick up. After that, the parcel will be sent back.
If you know in advance that you will not be able to receive the package we can reschedule the delivery date for you. Let us know if you want the parcel delivered on a specific day.

Do you offer blind shipping?

We ship all parcels blind.